The trade-in desk that works before the car arrives.
RELAY is AUTONOMi's trade-in module. Customers value their car in NextKey, your white-label app. Your team gets every trade-in in the RELAY console with a condition report from the photos and an appraisal range from the market. The offer stays yours.
What is RELAY?
RELAY is the trade-in module of AUTONOMi. It covers the whole trade-in, from the customer's phone to the dealer's offer: NextKey, the customer app; the RELAY console, where the store works every trade-in; and RELAY, the voice assistant customers can talk to.
AI reads the customer's photos into a condition report, and the appraisal is a range built from comparable cars for sale near the store. Every finding cites a photo, every number shows what it rests on, and the offer is always the dealer's decision.
RELAY · NextKey · AUTONOMi
What is in RELAY?
NextKey, the customer app
A white-label trade-in app for iOS and Android, and an App Clip on iPhone. VIN scan, condition questions, 17 guided photos and a market-based estimate.
Meet NextKeyThe RELAY console
Where the store works every trade-in: inbox, pipeline, follow-ups, a timeline per customer, the condition report and the appraisal.
RELAY, the voice assistant
Customers can talk through the condition questions instead of tapping, in English or Spanish. The store gets a summary of the conversation.
Meet NextKey, the app your customers use
NextKey is the RELAY part your customers see: a white-label trade-in app in your dealership's look, on iOS and Android, and on iPhone an App Clip that opens from your link with nothing to install.
- VIN scan and condition questions, by tap or by voice
- 17 guided photos, each checked on the spot
- A market-based estimate, never an offer
How does a trade-in move through RELAY?
From the store's link to the dealer's offer, in one place.
- 01
The customer opens the store's link
NextKey opens in the store's own look. No dealership to pick, nothing to install on iPhone.
- 02
VIN, answers and photos
The VIN is decoded, the customer answers by tap or by voice and takes 17 guided photos, each checked on the spot.
- 03
An estimate, not an offer
The customer sees a market-based range, clearly labelled an estimate.
- 04
The trade-in lands in the console
Photos, answers, the market data and the decode, complete, before the customer drives in.
- 05
Condition report and appraisal
AI reads the photos into a condition report. The appraisal prices it at the store's own costs.
- 06
Your team makes the offer
The store decides, and can send the customer a proposal page in the store's look.
What does the condition report show?
AI prepares a condition report for the used-car manager from the customer's photos. Code checks that every finding cites a real photo.
- Damage marked panel by panel, each finding tied to its photo.
- Tread on every tire, with a replace flag.
- A likely brake service flagged per wheel.
- Interior findings, the odometer reading and warning lights.
- Where the photos disagree with the customer's answers.
How is the appraisal worked out?
One trade-in range — low, middle and high — and the proof behind it.
From the market around the store
The same build, listed used by dealers at a similar mileage, from the nearest area around the store where enough dealers list it.
Priced at the store's costs
Each finding is priced at the store's reconditioning costs, plus the answers the photos can't see: title, accidents, keys, modifications.
The store sets its numbers
Resale, reconditioning, pack, gross and condition costs are the store's own, edited within set bounds, and every change is recorded.
No guess when the market is thin
With fewer than five comparable cars there is no number: the trade-in goes to a manager.
Arithmetic, not a guess: the same inputs always give the same range.
What does the customer see, and who decides?
The offer is the dealer's
The customer sees an estimate. Your team makes the offer.
Dealer numbers stay with the dealer
Expected resale, pack, reconditioning and gross are never shown to the customer.
Vehicle history stays off the phone
Vehicle history never reaches the customer's phone.
An AI that says so
RELAY says it is an AI assistant, never takes contact details by voice, and the customer agrees before the microphone opens.
Frequently asked questions
What is RELAY?
RELAY is AUTONOMi's trade-in module for car dealerships. It includes NextKey, the white-label customer app; the RELAY console, where the store works every trade-in with an AI condition report and a market-based appraisal range; and RELAY, the voice assistant customers can talk to.
How is RELAY different from NextKey?
NextKey is the app the customer uses. RELAY is the whole module: NextKey, the console the dealership works in, the condition report, the appraisal and the voice assistant.
Does RELAY make the offer?
No. The customer sees an estimate, and the appraisal gives the store a range with the proof behind it. The offer is always the dealer's decision.
Where does the appraisal come from?
From comparable cars of the same build listed used by dealers near the store at a similar mileage, then the customer's photographed condition and answers, priced at the store's own reconditioning costs. With fewer than five comparable cars there is no number and a manager appraises it.
Which languages does RELAY speak?
RELAY, the voice assistant, speaks English and Spanish. Customers who prefer not to talk can tap their answers.
Does it carry our dealership's brand?
Yes. NextKey takes the make's brand or the dealer group's own theme, and each store's link opens NextKey in that store's look.
Work every trade-in before it pulls in.
See RELAY and NextKey in action. Book a demo, or talk to us.
