1. Program Description
AUTONOMi Tech LLC ("AUTONOMi") operates a customer-care and account-notification SMS program for dealership clients of the AUTONOMi marketing platform. Messages are sent from toll-free number +1 (855) 408-8898 and are tied to the mobile number you provide during sign-up.
This page describes how you opt in, what messages you will receive, how often, how to stop, and how to get help. It exists to make our SMS practices fully transparent to dealers, regulators, and carriers reviewing our toll-free verification.
2. How You Opt In
Opt-in is a two-step (double opt-in) process and is never automatic. You must do all of the following:
- Visit our sign-up page at goautonomi.com/sign-up.
- Enter your mobile phone number into the "Phone" field on the lead-capture form.
- Check the box labeled "Text me too — I want SMS updates from AEGIS". The box is disabled until a phone number is present, so a blank submission cannot accidentally opt in.
- Submit the form. We then send a one-time confirmation SMS to the number you provided.
- Reply
YESto that confirmation SMS. Your number is only fully opted in after we receive your YES reply.
The exact disclosure text shown next to the checkbox at the moment of consent is:
By checking this box and providing my mobile number, I agree to receive recurring SMS messages from AUTONOMi about my account, performance updates, and platform alerts (~5 msgs/month). Msg & data rates may apply. I'll receive a one-time confirmation text — reply YES to confirm, STOP to unsubscribe, HELP for help. Phone numbers are not shared with third parties for marketing purposes.
A timestamped audit record of your consent — including the IP address, user-agent, the exact disclosure wording above, and the YES confirmation reply — is retained per TCPA recordkeeping rules.
3. What Messages You Will Receive
After you complete the double opt-in, AUTONOMi may send you SMS messages in three categories:
- Account notifications — sign-in confirmations, integration connection alerts (Google Ads, Meta, TikTok, Microsoft), monthly performance summaries.
- Operational alerts — campaign pause notifications, budget threshold warnings, video render completions, OEM offer expirations, billing reminders.
- Customer support replies — responses to questions you send to our toll-free number, generated by AEGIS (our AI agent) or written by a human team member.
Representative sample messages:
- "AUTONOMi: Your April performance summary is ready — Google Ads spent $4,820 of $5,000. View it at app.goautonomi.com/reports. Reply STOP to unsubscribe."
- "AUTONOMi: Heads up — your Toyota Camry campaign hit 90% of its monthly budget. AEGIS recommends a $400 lift to maintain pace. Reply STOP to unsubscribe."
- "AUTONOMi: New OEM offer just published for your dealership. AEGIS will fold it into next week's creative. Reply STOP to unsubscribe."
4. Account Security Codes (Two-Factor Authentication)
Separately from the customer-care program above, AUTONOMi sends account-security messages only from a dedicated toll-free number, +1 (855) 920-0517. This number never sends marketing, promotional, or conversational messages.
How you opt in. When you sign in to the AUTONOMi application, you are asked to add a mobile number for account security. The screen discloses that the number will receive one-time sign-in codes and security alerts, that message frequency depends on how often you sign in, that message and data rates may apply, and that you can reply STOP to opt out or HELP for help. You prove you own the number by entering the code we text you before it is saved. No number is ever messaged before you have typed it into this step yourself.
What you will receive. Sample messages:
- "AUTONOMi: Your sign-in code is 482913. It expires in 5 minutes. Never share this code. Reply STOP to opt out, HELP for help."
- "AUTONOMi: Your account password was just changed. If this was not you, contact support@autonomitech.com immediately."
- "AUTONOMi: New sign-in to your account from a new device. If this was not you, contact support@autonomitech.com."
Frequency. One message per sign-in that requires verification, plus occasional security alerts. Replying STOP to this number turns off security codes; you will then need to contact your account administrator or support@autonomitech.com to sign in. Opting out of this number does not affect the customer-care program, and vice versa.
5. Frequency
You will receive approximately 5 messages per month from the account-notification and operational-alert categories. Customer-support replies are sent only in response to questions you originate.
6. Message and Data Rates
Message and data rates may applyper your mobile carrier's plan. AUTONOMi does not charge a fee for SMS messages. Standard US/Canada SMS rates from your carrier apply to both messages we send you and messages you send to our toll-free number.
7. How to Opt Out (STOP)
Reply STOP to any message from us at any time to immediately unsubscribe. We honor the following keywords as opt-out per CTIA and carrier guidelines: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.
You will receive a one-time confirmation that you have been unsubscribed and will not receive further marketing or operational messages unless you opt back in by repeating the sign-up flow above.
8. How to Get Help (HELP)
Reply HELP (or INFO) to any message from us and you will receive a reply with program information and contact details. You can also contact us directly:
9. Third-Party Sharing
We do not share your phone number with third parties for marketing purposes. Your phone number is used only to deliver the SMS messages described in Section 3. We use Twilio Inc. as our SMS delivery provider; Twilio acts as a processor on our behalf under a standard data-processing agreement and does not use your number for its own marketing.
10. Data Retention and Your Rights
We retain SMS conversation history (inbound and outbound messages, opt-in and opt-out timestamps, and consent audit trail) for the duration of your account relationship with AUTONOMi and as required by TCPA recordkeeping rules.
You may request export or deletion of your SMS history at any time by emailing privacy@autonomitech.com per the data-rights section of our Privacy Policy.
11. Related Policies
- Privacy Policy — full data handling, including SMS Section 13.
- Terms of Service — the service agreement governing your use of AUTONOMi.
- Sign-up form — the only place where SMS consent is collected.
12. Contact Us
AUTONOMi Tech LLC
Email: support@autonomitech.com
SMS toll-free number: +1 (855) 408-8898
Web: goautonomi.com
